Terms and Conditions

Welcome to TailWaggers UK Ltd. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.

1. Company Information

2. About Our Services

TailWaggers UK Ltd specializes in pet food and accessories retail, pet grooming, pet adoption events, veterinary products, and pet training supplies. All products and services are provided subject to availability and according to applicable laws and regulations.

3. Use of Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

4. Orders and Payments

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• All orders placed through our website are subject to acceptance and availability.
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• Prices for products and services are subject to change without prior notice.
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• We reserve the right to refuse or cancel any order for reasons including product or service availability, errors in price or description, or suspicion of fraudulent activity.
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5. Returns and Refunds

Returns and refunds are handled in accordance with our separate Returns Policy available on the website. Please review it carefully before making purchases.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TailWaggers UK Ltd or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without prior written permission.

7. Liability

TailWaggers UK Ltd shall not be liable for any damages arising from the use or inability to use our website or products, including indirect, special, incidental, or consequential damages. We make every effort to ensure the accuracy of information but do not warrant that the website is error-free or that defects will be corrected.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you consent to the practices described in the Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms at any time. The updated Terms will be posted on this page with the date updated. Continued use of the website after changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms and your use of this website are governed by the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Northamptonshire.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us by mail at the address below: